teddywolf: (Default)
[personal profile] teddywolf
So. This morning I called up Audible about my name listing. They said they couldn't do anything about it, but to call a different number. The organization they sent me to is ACX. When I reached them, the voice system got me to an actual human after only one prompt. They initially were unsure of what they could do as the project was strictly through Audible, but I asked nicely. OK, I said, "I'm begging you." I told them both of the titles where my name was misspelled, and they told me they figured it would be fixed in 1-2 business days.

My name has already been corrected. I am a happy puppy.
Now if my payment will finally get here...

Date: 2013-12-10 07:27 pm (UTC)

Date: 2013-12-10 07:47 pm (UTC)
From: [identity profile] tigira.livejournal.com
That's excellent! I love when I hear stories about how being polite to competent people can actually work.

(fingers crossed for the payment)

Date: 2013-12-10 09:30 pm (UTC)
From: [identity profile] alandd.livejournal.com
Really? I did a search for "Teddy Woolf" and didn't see anything… :-P

Date: 2013-12-11 06:40 am (UTC)
From: [identity profile] feodora.livejournal.com
Yes sometimes a helpline really can help, but not very often.
Esp here in germany the most service lines dont deserve this name.

Date: 2013-12-11 06:41 am (UTC)

Date: 2013-12-11 10:47 am (UTC)
gingicat: woman in a green dress and cloak holding a rose, looking up at snow falling down on her (just me - ginger)
From: [personal profile] gingicat
Why am I not surprised that you couldn't resist?

Date: 2013-12-11 01:24 pm (UTC)
From: [identity profile] alandd.livejournal.com
Where's the 'Like' button?

Date: 2013-12-11 06:31 pm (UTC)
From: [identity profile] feodora.livejournal.com
exactly what I though. *gggg* FB changed a lot of my habbits

Date: 2013-12-11 07:02 pm (UTC)

Date: 2013-12-11 08:11 pm (UTC)
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